Privacy Policy

1. Introduction

Welcome to CMS Grinding Experts. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

By accessing our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

When you register, make a purchase, or contact us, we may collect:

  • Full Name

  • Email Address

  • Phone Number

  • Business Name (if applicable)

  • Physical Address

  • Payment Information (processed securely via third-party payment gateways)

2.2 Non-Personal Information

We may collect non-identifiable data such as:

  • Browser type and version

  • Device type and IP address

  • Pages visited and time spent on our website

3. How We Use Your Information

We use collected data for the following purposes:
✅ To process and manage your account registration
✅ To provide website design, hosting, and related services
✅ To communicate updates, promotions, and service-related information
✅ To improve user experience and website functionality
✅ To comply with legal and regulatory obligations

4. Data Protection & Security

We take reasonable precautions to protect your information:
🔒 Secure servers and encrypted storage
🔒 Restricted access to personal data
🔒 Compliance with South African data protection laws

However, no method of data transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Sharing of Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Service Providers: (e.g., hosting, payment processors) to deliver our services

  • Legal Authorities: If required by law or to protect against fraud and security threats

6. Your Rights & Choices

You have the right to:
✔ Access, update, or delete your personal data
✔ Opt out of marketing communications at any time
✔ Request a copy of your stored data

To exercise these rights, contact us at compliance@cmsgrindingexperts.co.za.

7. Cookies & Tracking Technologies

We use cookies to improve your browsing experience. By using our website, you agree to our use of cookies. You can disable cookies in your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page when they are due.

10. Contact Us

For questions about this Privacy Policy, contact us at:
📧 Email: compliance@cmsgrindingexperts.co.za